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IT Operations Lead in Streaming Media Tech, TLV

We are an innovative OTT (Over The Top, Streaming media) TV provider, offering a dynamic range of original content and shows. Our fully online services are designed for maximum convenience and flexibility, embodying the cutting-edge of digital entertainment.

Having surpassed our annual financial forecasts within just six months of operations, we're on an exciting trajectory of growth and success. Our venture is underpinned by strong, strategic partnerships, reflecting a robust financial foundation and a passionate commitment to our vision.

Role Overview:

As our IT Operations Manager, you'll play a pivotal role, going beyond traditional management to actively coordinate with multiple vendors and manage a diverse system infrastructure.

This role is central to our operations, ensuring seamless, continuous service delivery, and is ideal for those who thrive in dynamic, always-on environments.

Required Skills and Experience:

A rich background in IT/IT Operations, especially valued if coupled with experience in TV/Video IT operations from leading industry players.

Expertise in server systems, infrastructure, and a keen understanding of CRM systems, especially open-source platforms.

Experience in operational aspects of billing and familiarity with support center telephony systems.

Proficiency in classic databases (MySQL, MSSQL) with the ability to comfortably manage databases and execute queries.

Responsibilities:

Lead and manage IT operations, guaranteeing an uninterrupted, first-class service experience for our customers.

Engage in proactive system monitoring, issue prevention, and regular reporting to maintain optimal operational performance.

Exhibit flexibility to coordinate critical actions beyond standard working hours, as needed.

Ensure the NOC adheres to established protocols and thresholds to maintain system integrity and minimize disruptions.

Personal Qualities:

A creative and strategic thinker who can take complete ownership of IT operations, demonstrating problem-solving excellence.

A vigilant and proactive leader, ready to respond to challenges at any hour, ensuring the highest level of operational effectiveness.

Exceptional leadership qualities, adept at managing crises and orchestrating coordinated responses.

Job Offer:

We offer a highly competitive compensation package, reflective of the importance and scope of this role within our organization.

Our standard working hours support work-life balance, with the understanding that flexibility is key in our dynamic industry.

This role offers an exciting opportunity to join a rapidly growing company, where every day brings new challenges and opportunities to innovate.

Why Us:

Join us to shape the future of online TV services, in an environment that blends the dynamism of a startup with the stability of a well-established enterprise.

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