IT Operations Lead in Streaming Media Tech, TLV

• We are an innovative OTT (Over The Top, Streaming media) TV provider, offering a dynamic range of original content and shows. Our fully online services are designed for maximum convenience and flexibility, embodying the cutting-edge of digital entertainment.

• Having surpassed our annual financial forecasts within just six months of operations, we're on an exciting trajectory of growth and success. Our venture is underpinned by strong, strategic partnerships, reflecting a robust financial foundation and a passionate commitment to our vision.

Role Overview:

• As our IT Operations Manager, you'll play a pivotal role, going beyond traditional management to actively coordinate with multiple vendors and manage a diverse system infrastructure.

• This role is central to our operations, ensuring seamless, continuous service delivery, and is ideal for those who thrive in dynamic, always-on environments.

Required Skills and Experience:

• A rich background in IT/IT Operations, especially valued if coupled with experience in TV/Video IT operations from leading industry players.

• Expertise in server systems, infrastructure, and a keen understanding of CRM systems, especially open-source platforms.

• Experience in operational aspects of billing and familiarity with support center telephony systems.

• Proficiency in classic databases (MySQL, MSSQL) with the ability to comfortably manage databases and execute queries.

Responsibilities:

• Lead and manage IT operations, guaranteeing an uninterrupted, first-class service experience for our customers.

• Engage in proactive system monitoring, issue prevention, and regular reporting to maintain optimal operational performance.

• Exhibit flexibility to coordinate critical actions beyond standard working hours, as needed.

• Ensure the NOC adheres to established protocols and thresholds to maintain system integrity and minimize disruptions.

Personal Qualities:

• A creative and strategic thinker who can take complete ownership of IT operations, demonstrating problem-solving excellence.

• A vigilant and proactive leader, ready to respond to challenges at any hour, ensuring the highest level of operational effectiveness.

• Exceptional leadership qualities, adept at managing crises and orchestrating coordinated responses.

Job Offer:

• We offer a highly competitive compensation package, reflective of the importance and scope of this role within our organization.

• Our standard working hours support work-life balance, with the understanding that flexibility is key in our dynamic industry.

• This role offers an exciting opportunity to join a rapidly growing company, where every day brings new challenges and opportunities to innovate.

Why Us:

• Join us to shape the future of online TV services, in an environment that blends the dynamism of a startup with the stability of a well-established enterprise.