Information Technology Business Analyst

XT Holdings is a global holding group comprised of innovative and market-leading companies in Shipping & Investments

General description

The Business Analyst is responsible for deep-dive learning of the company's business workflows from top to bottom. Create detailed solution characterizations that facilitate automation, enhance business intelligence functionalities, and optimize system processes. Management of the ERP system - includes the implementation of all change requests, support, and training for all users. Ability to manage and lead projects end to end in front of various entities.

Responsibilities

· Plan, lead, organize, and control multiple IT projects according to an approved scope and schedule.

· ERP management including implementation of all change requests, support, and training.

· Writing detailed technological characterization documents including core processes analysis, interfaces, etc.

· Creation, update, and control of various characterization and system documentation.

· Lead projects to develop, test, and implement solutions, while ensuring alignment with business goals.

· Design and document technical solutions that focus on automation and efficiency to reduce manual intervention.

· Accompanying the development, integration, and implementation stages throughout the life cycle of the various products.

· Keep managing released solutions for malfunctions and ongoing changes in requirements.

· Constant search and detection of new solutions and technologies that will enable the provision of effective solutions for organizational needs.

· Planning and implementing digital improvements in the organization.

· Third-party service suppliers’ management and control.

Specific skills and personal characteristics

· Proven ability to learn and map complex business workflows.

· Experience in developing technical characterizations for automated solutions and BI systems.

· High leadership skills with the ability to manage and influence cross-functional teams.

· Good interpersonal skills.

· Very high availability.