Staff Technical Program Mgr, Data Exchange

Overview

Intuit’s Platform Acceleration Group is seeking a Staff Technical Program Manager to join our Intuit Data Exchange (IDX) organization. IDX capabilities contribute to all of Intuit’s Big Bets for FY24, and are one of the most highly leveraged platform services in the company.

The Intuit Data Exchange (IDX) org’s key mission is to power prosperity for 100M consumers and small businesses around the world by being the trusted platform for developers, offering high quality information that is timely, easy to use, comprehensive and actionable. IDX has over 24K integrations across 23 countries, 9 different domains and supports acquisition of over 350+ document types. We develop, own, and maintain a mission critical platform of services, user experiences, and capabilities serving Intuit product teams as well as external partners. We are a 450 person org, spread across various time zones.

We are looking for a passionate, results-oriented, and strategic technical program manager to define and deliver innovative platform solutions. The candidate should thrive in a fast-paced environment, be comfortable with ambiguity, and drive customer outcomes across Intuit. The right candidate for this role is someone who has a strong technical, product and program background in an agile environment, is invigorated by working within a large, complex organization, and has superpower abilities to communicate and influence at all levels. The candidate will have a relentless focus on the customer, use data to inform decision making, and will be strategically focused to build durable platform solutions for our most important customer problems.

What you'll bring

• BA/BS in Computer Science, Information Systems or equivalent degree. Experience in platform organization a plus
• Proven track record of driving organizational change
• 10+ years of Program Management team leadership experience, including 5 or more years leading multiple complex technology-focused programs
• Extensive experience driving programs across multiple business units with differing business requirements
• Excellent leadership skills with the ability to work in a matrix environment, and influence at all levels
• Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries
• Outstanding communication skills appropriate for executive-level audiences visually communicating program goals, relationship to business goals, and other relevant success criteria
• Demonstrated ability to build strong partnerships across organizations in delivering the best outcome of complex programs
• Demonstrated ability to collaborate with engineering teams on complex technology programs with Agile development methodologies
• PMP certification a plus
  
  

• Drive and own Technical Program Management for the IDX Data Exchange L1 teams
• Build trust and drive change on programs across multiple portfolios & across geographies
• Partner with the product delivery team to unblock/guide program teams’ delivery and smooth operation
• Develop a program structure and drive an operating rhythm to bring together complex, cross-organizational teams
• Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch
• Collaborate with key stakeholders in executive teams, product management & engineering, and various cross-functional teams to effectively drive towards program outcomes
• Quickly and effectively, identify and clarify the critical issues and dependencies that need action and drive them through to closure
• Communicate results clearly and in actionable form
• Effectively balance business needs versus technical constraints
• Communicate progress across the organization and at all levels; includes program status, risks, dependencies and change control
• Partner with the leadership team to create an environment where the teams are recognized and feel encouraged to the point that they want to work on your program(s)
• Thrive in establishing order and clarity amongst ambiguity and chaos
• Work well with others when conflicts arise, with the ability to influence others at all levels to work towards desired outcomes
• Anticipate, recognize, and work through resistance or setbacks independently