Account Manager / Product Portfolio Success Manager

IMA is a leading global product portfolio firm serving disruptive startups and scale-up companies in fields like Cybersecurity, Digital Transformation, Data & AI, Automation, Web 3.0 & Cloud, DevOps, and SaaS 3.0. We operate as a mega VC, leveraging deep relationships with C-Level decision-makers in Fortune 1000 companies to predict market trends. With 19 years of experience, IMA has been at the forefront of global tech trends, collaborating with a network of entrepreneurs, investors, and corporate executives. IMA Startups have raised over $3 billion in the last two years, positioning us strategically in the global market.

About the Role:

As an Account Manager / Product Portfolio Success Manager at IMA, you'll play a pivotal role in managing client relationships, introducing innovative products, and enhancing the buyer experience. Your focus will be on understanding client needs, guiding product selection, and collaborating with a dynamic team to maximize customer value. 

Responsibilities

·        Manage client relationships, project pipelines, and introduce innovative products through quarterly meetings.

·        Understand client roadmaps and key initiatives, guiding product selection from our portfolio.

·        Monitor monthly sales pipelines for startups and scale-up companies, supporting founders and CROs through our CXO connections.

·        Advocate for clients and enhance their buyer experience.

·        Collaborate with the team to increase customer value.

Qualifications

·        Native-level English proficiency is required.

·        Previous experience in Account Management, Customer Success, or Customer Satisfaction Improvement.

·        Proven track record of delivering consistent value in client relationships.

·        Strong written and verbal communication skills.

·        Detail-oriented and analytical.

·        Effective collaborator with strong interpersonal skills.

·        Self-motivated team player skilled in multitasking and adapting to changing priorities.

·        Bonus: Previous Outbound BDR Experience

Requirements:

·        Minimum 3 years of relevant experience.