Technical Development Lead

This is us

Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach, learn, watch, connect, and collaborate. Among our customers, you’ll find more than 1000 global, well-known organizations.

15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 850+ people, and we’re still growing. We have offices in New York, London, Singapore, and Tel Aviv, but our technology is all in the cloud.

Kaltura has a fast-paced environment where initiative is always encouraged. Together with our hybrid work model and flexible state of mind, you get the right conditions for creative juices to flow freely. Thanks to our long line of products, cultivation of rich collaborative culture and care for each Kalturian, you’ll never run out of room to grow and evolve.

If you don't meet 100% of the requirements below - that's okay, nobody's perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.

The role

The position requires high motivation, lots of energy, hard worker, working closely with the Kaltura’s Support, Dev’, Product, DevOps, PS teams.

You will lead, monitor, and supervise a group of employees to achieve goals that contribute to the growth of the organization. Team leaders motivate and inspire the team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility, to be responsible for monitoring and supervising of consultants to achieve the organization’s objectives and meet the required SLA and engineering plan. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the performance team's potential.

You will lead all the Backend and Frontend aspects in the team and will report to the VP of Customer Operations & Software Engineering.

The day-to-day:

• Guide, administers and controls the day-to-day activities in an assigned area and provides leadership, support, and guidance to the engineers.
• Motivating the team to achieve organizational and customers goals, ensures compliance with established company and guidelines and procedures to provide high quality service and outstanding customer care.
• Developing and implementing a timeline to achieve targets and delegating tasks to team members and manage escalations.
• Conducting training of team members to maximize their potential, empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Identify team goals and evaluate team progress and Organize team initiatives, review technical challenges, code, hands-on and complex investigation.
• Communicate with other interfaces, Support teams, product, Developer teams, Platform and DevOps.
• Also, to take part of hands on investigation and code changes, configuration and debugging.

Ideally, we’re looking for:

• 1-2 years of experience in a similar position (T3/T4/Developer Tech Lead), Work with a broad range of internal teams to assess the production bug and different issues.
• Strong troubleshooting and problem-solving skills and Programming skills in one or more object-oriented languages, Python/React/JavaScript/PHP
• Demonstrable knowledge of web technologies including HTML, CSS, AJAX, JSON etc... Understanding and executing API requests and IIS
• BASH (Linux/Unix), SQL query Read / Write also Log analysis and Clients/Server side
• Proven experience with internet technologies including: Network architecture, protocols, and terminology (http\https, FTP, domains, DNS, SSO, SSL), Debugging network tools (fiddler / Chrome dev tools / Firebug)
• Talking with external customers communication skills, Effective Self-learning skills
• Excellent English verbal and written communication skills (including technical writing)

These would also be nice:

• knowledge with AWS Cloud services would be preferred
• knowledge with WebRTC (Web Real-Time Communication) would be preferred

The perks:

1. Hybrid, flexible work environment
2. Extended private health (including mental) insurance
3. Personal and professional development programs
4. Occasional Cross company long weekends