Product Operations Analyst - Temporary Position

Optibus is seeking a Product Operations Analyst to join our Product Department.

The Product Operations (ProductOps) team empowers product delivery by providing data insights, implementing best practices, and ensuring strategic alignment. As the ProductOps Analyst, you will enable product management to make more informed decisions, from analyzing user pain points to evaluating user feedback throughout the entire software delivery lifecycle. You will play a pivotal role in managing the product roadmap, development, releases, and analysis.

Responsibilities:

• Data Analysis: Conduct in-depth analysis of product-related data to identify trends, patterns, and insights.
• Feature Evaluation: Assess the performance of product features and functionalities, determining which features are successful and which may require enhancements or adjustments.
• User Feedback: Gather and analyze user feedback through surveys, user testing, and customer support interactions. Translate user input into actionable recommendations for product improvement.
• Reporting: Generate reports and dashboards to present data-driven insights to product teams and management.
• Problem identification: Collaborate closely with product and R&D teams, translating their needs into solutions.
• Best Practices: Define and implement best practice tools and processes to support product teams from initial requirements through full adoption and feedback.
• Strategic Alignment: Collaborate with various teams, including Product, Engineering, Sales, Customer Success, and Support, to ensure strategic alignment.

Requirements:

• Bachelor's degree in Industrial Engineering or equivalent.
• 3-4 years of experience working as a Data Analyst or in a similar role.
• Proficiency in data analysis tools and programming languages like SQL, Excel, Python, and data visualization tools (e.g., Tableau).
• Strong problem-solving and communication skills.
• Ability to maintain a broad point of view and consider multiple perspectives in decision-making.
• A dedicated team player capable of collaborating closely with multiple stakeholders.
• 1-2 years of experience working as a Product Manager or in Product Operations - advantage.

About the company:

Optibus is passionate about the future of mass transportation – we want more people to use it, and we believe it should take center stage as the world of mobility changes around us.

Our vision is to be the technology engine behind better and more efficient means of mass transit, making it the first choice for passengers and cities alike.

Our technology is at the center of making this happen, with a unique combination of AI and optimization algorithms, since better scheduling and operations make for better mass transit service, for all. We’re a well-funded startup whose product is deployed at more than 4,000 cities worldwide, and we are quickly becoming a leader in the space – and our culture reflects this: we like fun and super smart people, and we’re pretty serious about making mass transportation radically better. Our headquarters are in Tel Aviv and we have employees across North America, EMEA, LATAM and APAC.

Optibus is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. It is our responsibility at Optibus to provide an inclusive and accessible interview experience for all. We will provide reasonable accommodations for all candidates in need of individualized support during the hiring process