Chief Operating Officer

Company Description

CityKids is the premier community and education center for English speakers in Tel Aviv, designed for families with children newborn to 13 years old. We offer a wide range of services, aimed at nurturing child development and providing valuable support for parents including childcare, afterschool enrichment programs, camps and adult workshops.

Position Overview

A private network of English early childhood and community centers is looking for a Chief Operating Officer (COO) to lead our fast-growing, dynamic organization into new communities throughout Israel.

Position Specifics

• Start Date: Immediately
• Hours: Full time
• Salary Range: 18,000-22,000nis
• Location: Office in Petah Tikva (early childhood centers currently throughout central Israel)

Role Description and Responsibilities

Leadership and Strategic Planning

• Lead the development and implementation of strategic plans to ensure the growth and success of the organization.
• Provide strong leadership and direction to the management team and staff members.
• Recruit, train, and supervise a team of Early Childhood Directors and administrative staff.
• Foster a positive and collaborative work environment, providing support and professional development opportunities for staff.

Operational Oversight

• Ensure the smooth day-to-day operation of all branches.
• Monitor and evaluate the performance of each center, including staffing, program quality, and financial metrics.
• Plan and manage center enrollment and capacity to optimize resource utilization.
• Establish key performance indicators (KPIs) and regularly report to the CEO.
• Use data and analytics to make informed decisions and improvements.
• Stay up-to-date with technological advancements and recommend improvements to enhance operational efficiency.

Financial Management

• Oversee financial reporting and analysis to make informed decisions about resource allocation.
• Monitor revenue and expenses, and implement cost-control measures.
• Quality Assurance and Compliance
• Monitor and enforce regulatory compliance, licensing requirements, and safety standards at all centers.
• Implement quality control measures to maintain the highest level of care and education.
• Handle any issues or concerns related to safety or program quality promptly and effectively.

Marketing and Community Engagement

• Collaborate on marketing and outreach strategies to attract new families and retain existing clients.
• Establish and maintain positive relationships with parents, families, and the broader community.
• Attend community events and engage in networking to promote the childcare network.

Qualifications

• Bachelor’s degree required. An advanced degree is preferred.
• 5+ years of executive leadership, strategic and operational management within an organization/company
• Ability to think strategically and creatively to drive organizational growth
• Proficiency in working within a Key Performance Indicator (KPI) framework to effectively measure and enhance outcomes
• Excellent computer literacy skills (MS Office programs, ClickUp and other applications)
• Excellent communication skills
• Bilingual (English & Hebrew) and bicultural skills desirable, but not required