Growth Manager

The Webstore and Online Growth Manager is responsible for overseeing the day-to-day operations and implementation of our online store, marketing automation, optimizing the customer journey, and implementing strategies to drive revenue and customer acquisition. This role combines e-commerce management, digital marketing, and business strategy, making it a key position in our organization.

Roles & Responsibilities:

1. Webstore Management:

• Manage the overall operation of our e-commerce platform, ensuring it is user-friendly, up-to-date, and optimized for performance.
• Implement A/B testing and user experience improvements to enhance website performance and customer satisfaction.
• Oversee product listings, pricing, and inventory management to maximize sales and maintain a competitive edge.
• Collaborate with cross-functional teams to ensure a seamless customer experience, from order placement to delivery and customer support.
• Monitor and improve website traffic, conversion rates, and customer engagement.

2. Digital Marketing and Growth:

• Oversee and improve digital marketing strategies to drive customer acquisition, retention, and conversion, including SEO, SEM, Online campaigns, and marketing automation.
• Analyze customer data and market trends to identify growth opportunities and adapt strategies accordingly.
• Work closely with digital media agencies to optimize ROI through performance tracking and analytics.
• Stay up-to-date with industry trends and emerging technologies to implement best practices.

3. Analytics and Reporting:

• Create regular reports on key performance indicators (KPIs) to assess the effectiveness of marketing and sales strategies.
• Utilize data to make informed decisions and recommend improvements and adjustments.
• Develop a deep understanding of customer behavior and preferences through data analysis.

Qualifications

• Minimum of 4 years of hands-on experience managing multilingual Shopify or similar e-commerce websites.
• Proficiency in Google Analytics, with the ability to analyze data, create reports, and derive insights to drive informed decisions.
• Minimum of 4 years experience planning, executing, and optimizing paid marketing campaigns, including Google Ads, Facebook Ads, and other relevant platforms.
• Proficiency in marketing automation tools such as HubSpot, MailChimp, or similar platforms to drive customer engagement and conversion.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously.
• Excellent communication, leadership, and team management skills.
• Excellent English.
• Bachelor’s degree in business, Marketing, or a related field - a plus.