Help Desk Specialist

Engages in the installation of equipment, infrastructure software and software packages in workstations and servers of small networks and technical assistance to users. In addition, a beam operation

Preventive periodicity and compliance with external service providers. And responsible for a team of technicians

2. Familiarity with the support, maintenance and operation of hardware and infrastructure in the Microsoft environment.

5.5.3 Knowledge of handling hardware and hardware malfunctions of computers and servers

5.5.4 Knowledge of Azure Microsoft

5.5.5 Knowledge of operating multimedia and VC systems

5.5.6 Knowledge and experience in ZOOM and TEEAM applications

5.5.7 High interpersonal communication and ability to work in a team

5.5.8 Knowledge of solving communication faults in CISCO, JUNIPER switches and routers

5.5.9 Knowledge of replication tools (GHOST, ACRONIC)