Online Sales Development Coordinator

About Us:

Browzwear is the leading 3D fashion design, development, and merchandising solutions provider. Our mission is to revolutionize the apparel industry with our truly disruptive 3D technology, providing the tools needed to achieve that goal. We work with some of the industry's biggest and most well-known global companies.

Job Description:

We are looking for a motivated Online Sales Development Specialist to run the e-store administration and drive the inbound leads pipeline for the Asia-Pacific region. The individual will play a critical role in leading the sustainable promotion and operation of our e-store's ongoing growth. Additionally, the individual will be the first touchpoint for all potential leads and create a healthy and essential pipeline of qualified leads.

Key Responsibilities:

Online Sales Coordinator

• Address daily operational needs, including troubleshooting issues, producing emails for various scenarios, and overseeing account transitions.
• Monitor and analyze sales and user engagement metrics to identify trends, making data-driven recommendations for improving the store's performance.
• Establish methods for collecting and analyzing customer feedback regarding their experiences with purchasing and using VStitcher licenses.
• Work closely with the financial team to monitor transactions for any fraudulent activities and implement preventive measures.
• Work closely with the marketing team to develop and execute marketing campaigns focused on driving more sales and renewals of VStitcher licenses.
  
  

• Use a variety of methods (Email, phone, social media) to engage prospects, users and decision-makers
• Qualify & disqualify inbound MQLs from the Asia-Pacific region through initial discovery calls to identify prospects' needs and present Browzwear's business value.
• Maintain the CRM system records, including documenting conversations with customers/prospects clearly and concisely on the Account record within the CRM system.
• Partner with Marketing to build targeted outreach strategies and quickly follow up with inbound leads
  
  

• Bachelor's degree in business management, Marketing, or other related fields.
• Minimum of 1 year of experience in online revenue generation (eCommemarketing and operations, B2B marketing, lead generation, or B2B sales).
• Familiarity with B2B revenue generation or sales pipeline channel management
• Strong project management skills.
• Excellent communication and team coordination abilities.
• Able to excel in managing multiple portfolios
• Strong affinity towards an analytical approach
• Exposure to an international working environment is preferred.
• Familiarity with Salesforce, Hubspot, and Stripe is a plus.