Customer Service

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

Your Role

• Manage the end-to-end process from receiving an order to delivering it to the customer, ensuring a high level of service.
• Oversee the current activities of the SAP system, focusing on Order-to-Cash (OTC) and Purchase-to-Pay (PTP) processes.
• Coordinate and plan the production of products with the company's manufacturers and international suppliers, including managing requirements and purchase orders.
• Monitor and control import shipments with the assistance of forwarders.
• Temporary 2-month position in the Supply Chain Unit of the Adhesives Division.
  
  

• Strong interpersonal skills and a customer-centric approach.
• Ability to work independently and lead various processes.
• Assertiveness, initiative, and multitasking abilities, along with a high level of service consciousness and the capability to prioritize tasks.
• Willingness to engage with numerous stakeholders in a demanding environment.
• Ability to work flexible hours.
• Excellent written and spoken English skills at a high level.