Intern - Customers Experience & Operational Data Associate - PSCC - Customer & Partner Care Team

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

What You'll Do

• Creating, promoting and analyzing internal and external surveys, according to SAP guidelines.
• Work with internal stakeholders to support projects and initiatives by collecting customers' feedback.
• Involve and contribute to Operational Data Insights projects and activities.
• Involve and contribute to Cross Analytics & Data projects and activities.
• Initiate and promote innovative projects in Customers Experience and Operational Data.
  
  

What You Bring

• Enrolled at University in Business Economics field
• Experience in Customer Experience & Operational data roles.
• Experience in customer facing roles.
• Excellent oral/written communication skills in English
• Excellent teamwork skills and a proven ability to manage multiple projects and meet deadlines simultaneously.
  
  

Meet the team

The Customer & Partner Care team, organizationally located within the S/4HANA Cloud Product Success organization. Our Team acts as the voice of our customers. We are working with and for customers and partners to bring the best out of our organization and our product and improve our customers’ experience every day. The Customer Experience & Operational Data Associate is responsible for execution of effective internal and external, actionable product insights & experience activities generating value to SAP customers.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 378923 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time | Additional Locations: .