Sales Operations Specialist

About Us

Wing Security helps companies detect, analyze and remediate their threats introduced by SaaS usage, thus enabling them a clear view and full control over their SaaS posture. Founded by former IDF security leaders, Wing truly understands, lives and breathes security. We’re well funded (post A round), growing rapidly, and already have happy paying customers. We are looking for an A+ team member who has the desire to grow personally and professionally, while making an immediate impact on the future of Wing Security.

About the Role

The Sales Operations Specialist will play a pivotal role in increasing the Sales representatives’ productivity and will directly contribute to the efficiency of our Sales processes.

They will report to and will work closely with the Marketing Operations Manager to ensure the alignment of Go-to-Market processes end-to-end.

Key responsibilities:

● Be our Salesforce expert and guru, from ensuring the accuracy of the data to developing reports, dashboards, and automation workflows. In particular:

● Ensure accurate and up-to-date data entry, including customer information, Sales activities, and opportunity.

● Manage and maintain the Sales pipeline in Salesforce, ensuring that all opportunities are accurately documented, reflected, and tracked.

● Generate and maintain reports and dashboards in Salesforce to provide visibility and insights on Sales performance, including pipeline status, deal progression, and win/loss rates.

● Define and track key performance indicators (KPIs) to assess Sales success and drive continuous improvement.

● Dive deep into Sales data to uncover trends and opportunities, providing data-driven analytics and insights that guide strategic decisions.

● Support Sales planning and performance monitoring to provide a business overview and accurate Sales revenue and forecast.

● Create the automation infrastructure for new products, and maintain the current automations to support the ongoing growth and needs of the business.

● Keep the HubSpot-Salesforce sync top of mind.

● Evaluate, recommend, and implement cutting-edge tools and technology solutions intended to automate and optimize the Sales work to drive Sales effectiveness.

● Collaborate with Sales team members to improve and streamline Sales processes.

● Train new Sales team members on the Sales process and use of Salesforce.

About You

This role requires someone that is focused on scaling a Sales organization, and improving performance and revenue assurance. The ideal candidate must be hands-on, able to work independently, and possess strong organizational skills.

Requirements:

● Ability to learn and work independently.

● Strong organizational and time management skills, capable of managing multiple projects simultaneously and meeting deadlines, while prioritizing tasks effectively.

● Detail-oriented mindset with a focus on data accuracy and process optimization.

● Well-planned, yet can easily adapt to the changes dictated by the dynamic nature of a growing company – from the ever-changing business needs to the new technologies constantly introduced.

● Strong analytical skills, leading to business-related decisions, as well as problem-solving skills, including the ability to come up with creative solutions.

● Proactive approach to identifying areas for improvement and implementing innovative solutions.

● Ability to take a business requirement and implement it end-to-end within the CRM.

● Confident with the ability to work well in a fast-paced environment.

● Team player with excellent communication and collaboration skills.

● Fluent level of English.

Past knowledge and experience are always a plus.

Advantage:

● Bachelor's degree in Business Administration, Industrial Management, Finance, Sales or a related field.

● 1+ years of experience in Sales operations or a related field, in a complex and fast-paced environment, ideally cyber security-specific roles.

● Knowledge of Sales Methodologies, Sales processes, Strategies, and best practices.

● Experience with data analysis and reporting using Excel or similar tools.

● Proficiency in CRM Software, such as Salesforce or HubSpot, including automations.