Customer Service Representative

ob Title: CUSTOMER SERVICE REPRESENTATIVE

Company: MECHANICAL DEVICES

Location: Haifa

Company Description

Mechanical Devices is a global leader in temperature forcing solutions for semiconductor manufacturers. Our portable and cost-effective temperature forcing units are used by leading semiconductor manufacturers across the globe. We are located in Haifa and strive to provide our customers with the best possible solutions in IC Testing, Characterization, Validation, Reliability, FA, ATE, and Production.

For information on our work and staff, please visit us at www.mechanical-devices.com .

Job Description:

1.      MONITORING and managing ORDERS through the organization's CRM SYSTEM.

2.      COORDINATING DELIVERY DATES with the production team and Customers.

3.      EXECUTING PAYMENT REMINDERS (debt collection) with Customers.

4.      ORGANIZING OVERSEAS TRIPS for the sales account managers.

5.      COMMUNICATING with English-speaking customers via EMAIL, with a preference for candidates who are proficient in verbal communication in English.

Requirements:

1.      High level of PERSONAL RESPONSIBILITY and PRECISE WORK ETHIC, as the job entails dealing with numerous details and alignments, requiring ACCURACY and ORGANIZATION in task management.

2.      INTERPERSONAL SKILLS for working with diverse cultures on the customer's side.