Operations Strategy Lead

Roles and responsibilities for the overall success of the proposal development process within the PPAS space; from RFP receipt through client decision. Provides leadership and ownership of operational strategies, bid defense hand=off, and accountability for all related operational proposal deliverables, resulting in an increased RFP hit rate, and positive business growth. Leverages all opportunities to achieve targets while enhancing customer relations. Primarily responsible for RFPs and supplemental documents for complex, multi-region, multi-service clinical development projects/programs, partnership and prospective selling initiatives and related client deliverables.

• Converts commercial win strategy into operational strategy that maximizes RFP hit rate resulting in business growth for PPAS; determines the level of proposal deliverable and key operations messages and supports the triage process within clinical operations to meet proposal deliverables.
• Ensures budget reflects operational strategy and manages operations proposal deliverable in order to achieve PPD profitability targets.
• Collaborates with therapeutic and cross functional leadership team to assess success and profitability and ability to execute to plan, assessing process and bidding algorithms.
• Drives the development of the operations segment of the proposal deliverable within prescribed timelines, disseminates operational strategy to proposal team and develops KPI''s, ensuring a successful operations segment of the deliverable.
• Partners with Clinical operations, Commercial organization and MMS to enhance proposal efficiency management in order to decrease COS.
• Directs operations escalation process and advises commercial strategy team.
• Recommends and supports revisions per processor Clinical Operations post-award to successfully execute proposal.