Security Systems Specialist (Lenel)

André Global Inc. is a global provider of information technology services. Since 2002, we have helped our clients in the APAC region achieve their business goals by leveraging the power of technology. In 2016, we entered the AMERICAS to re-create similar success here as well. Headquartered in New York City, we are now serving our global clients.We strive to deliver customer satisfaction through our service quality to all our clients!Our global and diverse team helps our customers achieve their project goals at a faster pace with high affordability but without any compromise on quality. We take pride in providing an outstanding quality of service to all our customers starting from startups, small businesses to Fortune 500.With more than a decade of experience servicing customers across geographies, we have stationed ourselves at a unique position in the global market. Our ability to assemble the best workforce in record time has been a great asset to our clients.We are looking to bring onboard a Security Systems Specialist to support a project with our Direct Client in Tel Aviv, Israel.This position calls for someone who possesses a mid-level background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.Responsibilities

• Maintaining, troubleshooting and repairing physical security systems and components
• Developing scope of work documentation for security systems projects
• Managing contractors and overseeing security projects
• Programming, testing, and commissioning of new physical security systems installations
• Developing and maintaining systems engineering documentation, including as-builts, programming sheets, playbooks, templates, etc.
• Ensuring compliance with established Service Level Agreements for requests submitted by stakeholders
• Administering and maintaining security systems data sources
• Generating ad-hoc reports (card access activity, equipment inventories, etc.)
• Maintaining the physical security systems spares inventory

• An Associate’s Degree in electronics, electrical or computer systems, or four years of relevant field experience, or equivalent combination of collegiate education and experience
• Experience administering Lenel OnGuard access control and Avigilon video management systems
• Experience with Mercury Security hardware components
• In-depth knowledge of physical security technologies and concepts
• Basic telecommunications networking knowledge (IP addressing, subnetting, TCP/IP, HTTP)
• Excellent verbal and written communication skills
• Excellent analytical skills - ability to break down a complex problem into its primitives
• Ability to manage multiple projects and work assignments and ensure the projects are tracking to deliverable dates
• Comfortable with ambiguity and handling confidential information
• Professional at all times with all levels of the company
• Ability to accomplish projects with minimal supervision
• Proficiency in basic G Suite tools (Gmail, Docs, Sheets, Slides)

• Some travel may be required to other PAN sites in EMEA