Head of Product Design

Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, including major booking OTAs like Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Hopper, Google Travel, and many more, Guesty is transforming the hospitality industry with innovative solutions.

Today, Guesty has 15 offices and 700+ team members across the globe.

Our competitive advantage is based on our ability to simplify complex operations and provide intuitive, engaging, and slick user interactions so we are looking for a passionate, talented, highly motivated Head of Product Design to lead our Product Design team.

Requirements:

We are thrilled to announce an exciting opportunity to join Guesty as the Head of Product Design for our UX team. As a strategic product layer, Guesty UX plays a pivotal role in achieving our business goals by simplifying and making our product accessible to diverse personas.

This leadership position entails making critical UX decisions at the highest levels, requiring strong leadership skills and a profound understanding of delivering exceptional self-service UX.

You will lead a talented team of 10 Product Designers, shaping the user experience of our cutting-edge product. Reporting to the SVP of Product, you will have the opportunity to lead with boldness, encouraging innovation and embracing challenges to achieve design excellence.

Passion for problem-solving and an unwavering focus on our customers' needs are at the core of our ideal candidate. We seek an individual who can make swift decisions, guided by data and user insights, to drive our UX initiatives to new heights. Join us on this journey, as we redefine the future of user experience at Guesty.

Requirements:

• A minimum of 10 years of experience in design roles, with at least 3 years in a leadership capacity in B2B and B2C product-centered companies working on complex products
• An exceptional portfolio showcasing proficiency in the end-to-end design process across multiple platforms.
• Strong leadership and interpersonal skills with a proven ability to mentor and inspire design teams of at least 4 product designers.
• Proven experience in delivering outstanding design solutions that have had a measurable impact on user engagement and satisfaction.
• Experience in collaborating with multiple stakeholders and aligning various perspectives into a unified, customer-centric approach.
• Strong understanding of user-centered design principles and best practices, with the ability to translate business goals into intuitive and delightful user experiences.
• Express UX decisions and plans as principles and guidelines. Align them with the relevant stakeholders and own the communication to the entire product R&D teams.
• Excellent communication skills, with the ability to effectively articulate design concepts, collaborate with stakeholders, and influence decision-making processes.
• Diverse background and experience from different industries in several companies

Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of any characteristic protected by law.