Technical Support Engineer - Temporary position

Nice to meet you - we are Kornit Digital!

Kornit Digital is a worldwide market leader in sustainable, on-demand, digital fashion and textile production technologies. The Company is writing the operating system for fashion with end-to-end solutions including digital printing systems, inks, consumables, and an entire global ecosystem that manages workflows and fulfilment.

Every day we take the chance to re-invent, create, solve, adapt, improve and conquer the unexpected. Our engagement drives us to change the way people print on textiles today and in the future.

You are invited to be part of it to #expressyourbest!

Click to learn more > www.kornit.com

What will you do?

· Provide remote and on-site Tier4 support.

· Work closely with global service organizations – product leaders, field service engineers, Ops teams, and R&D

· Contribute to documentation and knowledgebase article library

· Manage product service related tasks

· Represent the voice of the customer, to ensure serviceability and product quality issues are being tracked, prioritized & resolved

· On going product performances results analysis, define conclusions and lead require action items accordingly.

· Manage end-to-end field changes and upgrades from beginning of the process till deployment

What Should you have?

· Bachelor's degree / Practical Engineer in the field of Mechanical / Electrical Engineering

· Willingness and availability (including a valid US visa) to travel frequently (upon need, 50%) – a must.

· A great communicator, verbally and in writing, English fluency – a must

· Self-motivated and passionate about technical problem solving, great troubleshooting skills, and the ability to visualize problems remotely

· Excellent customer orientation, customer-facing experience - an advantage

· Excel and PowerPoint knowledge - an advantage

· A quick learner, creative with a can-do attitude that can work independently or as a team player

Don't check all the boxes? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes in our passionate -and-fun, remote-friendly, fast paced environment—apply anyway. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

KORNIT is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.