Director of Partner & Platform Products, vcita

vcita is seeking a director of product to join the product leadership team and head the Partners & Platform product groups.

As director of partner and platform products you will work with senior management and our strategic partners to develop our roadmap. You will directly manage a team of product managers and work closely with an exceptional development group.

Areas we’ll trust you with:

• Define and lead the vision and strategy for the platform and partner offerings, provide thought leadership in identifying critical requirements, understand business goals, define product end state, and work with development teams in designing optimal user experience and successful business solutions.
• Understand how our distribution partners operate, their sales cycle and business needs, in order to build the right solutions, tools, APIs and data insights for them.
• Manage our App market roadmap and continue developing an excellent developer framework to make it easy for partners to extend the platform with new apps.
• Report to the CPO and manage a team of product managers.
• Lead to continuous improvement, and agile practices by working closely with engineering, design, and other stakeholders to ensure successful product delivery.
• Work closely with UX designers, product analysts and the development group from concept to launch new products in an Agile environment.
• Define the right KPIs , align the entire team around them and make sure any initiative drives partner success.

Areas of your knowledge and Expertise:

• 10+ years of experience in Product management, including B2B products, and at least 3 years in management positions.
• Strong preference for experience in either account management products or developer-focused products, and for previous experience in software development.
• Passionate about data. Previous experience with data products or big data solutions is an advantage.
• Eager to step into the AI & ChatGPT world. Previous experience with AI is an advantage.
• Experience with working with international B2B partners.
• Proven ability to identify market needs , concept viable solutions and build successful products.
• Strong organizational skills, project execution skills and an attention to detail.
• Motivated to engage team members at multiple levels, from high-level strategy to tactical execution.
• Excellent communication skills in English (written and verbal), experienced in presenting and influencing fellow peers and senior management.

Why Work with us?

vcita is a business management app tailored to the SMB work style and work cycle, including client management, scheduling, billing & marketing. Through the last 12 years we have developed rich and extensive workflows and tools essential to run a business.

We are selling both directly to SMBs world-wide and through large distributors from various fields (e.g. digital marketing services, financial services, or telco services) who are marketing vcita under their own brand. This is supported by a solid, API based, extendable platform and by multiple partner-enablement products, such as:

• Account management, provisioning and billing tools.
• A data framework serving both SMB and Distributor needs, which is now in the work to be extended with AI.
• Distributor facing dashboard and back office..
• An extensive App market and development tools for 3rd party developers.

We're looking for someone with previous experience leading similar products. Someone who has both leadership skills and ability to hold a relationship with stakeholders, and with strong analytical and technical understanding required to lead the platform.

If you want to be part of a community that supports small businesses and makes an impact, join us!