Agile Coach

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Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce has one of the best regarded Agile at scale stories in the industry, and we continuously seek to improve and push boundaries. Are you interested in crafting a highly effective agile software and infrastructure organization? Are you excited about the opportunity to influence others? Are you passionate about innovative ways to create and innovate? If your answer is yes to any of these questions, this is your opportunity to join our innovative and dynamic Technology team at Salesforce.

As an Enterprise Agile Coach, you will

• Design and implement a strategy for teams and clouds (business units) to continuously improve their use of Agile principles and practices. Help teams inspect, adapt, deliver and mature.
• Demonstrate your agile/lean approach and coaching expertise to facilitate the process and partner with internal collaborators within the Technology and Products organization.
• Support teams in their Agile journey by improving their current practices and establishing new practices for the teams.
• Engaging with executives to define and deliver outcomes for their teams.
  
  

Your Impact

• Be highly entrepreneurial. Influence executives, leaders, business units, and technology teams on Agile principles, values, how to build, grow, and maintain a thriving agile organization at scale.
• Interact directly with software and operations teams to coach and guide them on the mechanics of Lean and Agile methods to achieve optimal team effectiveness.
• Deliver hands-on coaching of individual teams in all aspects of Scrum and Kanban - daily meetings, planning, self-organization, collaboration, iterative development, managing flow, limiting WIP, etc. Coaching technical members to adapt to TDD, Mob Programming
• Design and support full Agile transformation roll-outs.
• Coach and mentor leaders and teams toward improving business agility - organizational adaptability, leadership effectiveness and product innovation
• Create, build, and deliver training classes and workshops to organizations, teams, Scrum Leads, Product Owners, and engineering managers, so they can understand and optimally embody their Agile roles and responsibilities.
• Facilitate workshops on topics impacting leaders and teams (e.g. working agreements, release level retrospectives, assessments, Agile practices)
• Drive Enterprise wide initiatives: internal certification and continuing growth of Scrum Leads and Product Owners across orgs.; Define enterprise-wide guidelines (e.g, DoD, SM, and PO qualifications and responsibilities).
• Adopt agile leadership and lead by example with behaviours advised by Agile and Lean principles as well as the Salesforce values of Trust, Customer Success, Innovation, Equality and Sustainability.
• Expose leaders and teams to the latest innovative thinking and ideas from the Agile community to increase agility, using Lean, Scrum, Kanban, and other Agile thinking.
• Create, launch, and facilitate Agile collaborative groups, Communities of Practice, and Agile Working Groups.
• Expose our technology teams to the latest innovative thinking and ideas from the Agile community to increase agility, demonstrating lean, scrum, kanban, and other agile thinking.
  
  

Minimum Requirements

• 15+ years experience in technology organizations.
• 5+ years of large-scale Agile coaching experience with methods such as XP, Scrum, Lean, or Kanban and practices such as TDD, BDD, Design Thinking.
• Hands-on experience applying lean/Agile methodologies within infrastructure, hardware, and operational environments.
• Deep knowledge of Agile principles and practices and the ability to transfer that understanding at all levels of the organization.
• Consulting and facilitation skills in leading technical teams in the adoption and improvement of Agile methodologies.
• Senior Agile Leadership skills with an ability to lead by example and challenge command and control behaviors.
• Excellent presentation and training skills.
• Certified Scrum-Master and Product Owner or equivalent.
• Application of Agile principles in these development teams: design, development, testing, and management; can relate principles, practices into performing these fields in an Agile environment.
  
  

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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