Client Support Administrator

Client Support Administrator

PixCell Medical

Job Description:

PixCell Medical is looking for a Client Support Administrator for the company's international marketing & sales department.

PixCell Medical develops advanced medical blood analyzers to get rapid blood test results for critical decisions.

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Job Description:

Office support for the department's activities, including:

·       Customer support with worldwide distributors and the U.S. subsidiary and direct sales team.

·       Management and monitoring of inquiries from new and existing customers.

·       Management and monitoring of department operations.

·       Managing and overviewing quotes, orders, invoices, customer requests and payments.

·       Continues direct support and main liaison to all our customers worldwide

·       Supporting the Chief Commercial Officer and the department's staff with ongoing tasks.

·       Provide weekly reporting of various sales performance and commercial activities of distributors

·       Screening of web leads and new opportunities the company gets on a daily basis.

Requirements:

·                 English native level – writing, speaking, reading.

·                 Previous relevant experience – at least 3 years.

·                 Working with international distributors – an advantage

·                 Full proficiency with Office Suite software (Word, Excel, PowerPoint, Outlook).

·                 Experience with Priority & HubSpot – an advantage.

·                 Politeness, representation, high service awareness, excellent interpersonal skills, and a can-do attitude.

·                 Bachelor’s degree – an advantage.

·                 Willingness to work overtime as needed.

·                 Working office hours 8am-5pm daily.

Position scope: Full time

Location: Yokneam Ilit

Contact: [email protected]