Application Engineer

Hailo is a leading high-tech company, developing top-performing AI processors for edge devices in various industries. We combine an extensive understanding of the way neural networks operate, with our team’s expertise in SW and HW architecture, to develop products that transform the way we use machines to perceive and analyze the world around us.

Our company is led by a group of experts from a wide range of disciplines, combining experience from elite intelligence units as well as leading tech companies in Israel and abroad, with a track record of executing complex projects from the ground up. As an AI chip company, we believe that AI can help us create a better, safer, more productive, and more convenient world. For this to happen, AI needs to be available at scale and on the edge.

To this end, our team of hardware and software leaders is developing top-performing AI processors, dedicated to AI tasks on edge devices in a wide variety of applications and industries including smart cities, automotive, manufacturing, agriculture, retail, and many more. With hundreds of customer programs around the world, and a wide ecosystem of software and hardware partners, Hailo is leading the edge AI revolution.

In this position

You will be part of a team, who are supporting the worldwide Hailo customers. You would be expected to be proficient in common SW skills, as well as Hailo tools and flows. In some cases, you would be working close to the customer on a project, to fulfill the requirements. On other occasions, you would convey customer needs to R&D and be able to suggest and develop solutions and work-arounds.

Responsibilities:

• Understand the customer’s technical use case for Hailo’s technology and the customer’s system comprehensively.
• Be an expert in Hailo’s SW tools and flows. Have a deep understanding of the product features and product roadmap.
• Manage technical alignment processes with customers to communicate status to customers, Answer their questions and requests, and delegate responsibilities for other CS group members and R&D
• Make sure the support provided to our end customers and response time is excellent.
• Master Hailo’s technical messaging to support business development and sales processes.
• Work closely and collaborate with Hailo’s business group to conquer business milestones and work with Hailo’s product team to drive new product requirements.
  
  

• 1+ years of hands-on experience as an SW/algo/embedded developer
• Programming languages: Python, C/C++
• Excellent people and communication skills
• Quick learner who likes to combine technological disciplines with system-level orientation.
• Very organized with the capability to follow up on many topics.
• Fluency in English