Orca AI is seeking a NOC / Networking Engineer for a dynamic and challenging role providing critical technical support to customers .

Orca AI advances the maritime industry by providing intelligent navigation solutions, preventing collisions, and saving lives. We ensure safety in congested waterways and deep waters by staying committed in our vision to reduce human-caused errors through intelligent automated vessels.

Orca AI is an automated situational awareness platform maximizing voyage safety and operational efficiency for smarter ships & fleets. Orca AI empowers teams on ship deck and fleet headquarters with the visibility, insights and foresights to make better, data-driven decisions.

Powered by purpose-built machine learning and computer vision algorithms, Orca AI visual interfaces for captains and officers on ships, and fleet managers on shore provides prioritized alerts with actionable insights for each voyage and across fleets.

If you're looking to impact the future of the maritime industry, to be part of an awesome team, and to have a great time, this is the job for you!

What will you do?

• Provide technical support to customers worldwide
• Solve networking technical issues
• Bring up and maintain Linux servers
• Troubleshoot complex technical issues
• Deploying SW upgrades
• Working with diverse teams to ensure customer satisfaction
• 3+ years of experience as a integrator/noc engineer/network engineer/IT
• Excellent understanding of technologies, operating systems, networking, and systems
• Strong knowledge in - Linux and CLI commands
• Self-motivated, enthusiastic, and able to handle multiple support cases
• Remote diagnostic experience
• Customer-oriented, and capable of providing high levels of client satisfaction
• Excellent English (written and verbal)
• Team player with a proactive attitude
• Able to work independently
  
  

• Experience deploying, managing, and troubleshooting network infrastructures.
• Knowledge of server hardware
• Maritime / Navy / Intelligence unit background
• Knowledge of Ansible or similar automation tools