Associate Project Manager

EX LIBRIS– Who are we?

Ex Libris, Part of Clarivate, is a global EdTech (Education Technology) industry, leader. We serve some of the most prestigious academic institutions and research Universities around the world, with a total of over 7,500 customers in 90 countries.

Our SaaS solutions help universities transform academic libraries, maximize the impact of research activities, enhance teaching and learning, and drive student engagement and success. For more information about Ex Libris, see our website, and join us on Facebook, YouTube, LinkedIn, and Twitter.

We are looking for a Technical Project Manager to join our Professional Services team in Jerusalem. This is an amazing opportunity to work on mobile product implementations. We have a great skill set in implementation methodology, and we would love to speak with you if you have skills in mobile app implementations or customer API services.

About You – Experience, Education, Skills, And Accomplishments

• Bachelor’s degree or higher in a related field, such as Computer Science or Industrial Engineering
• 2+ years of experience as a Technical Project manager
• Experience with cloud-based or SaaS products- 2 years
• SQL knowledge, ideally Oracle, MS SQL, or MySQL – 2 years
• Strong written and verbal communication skills and proficiency in English.
  
  

It would be great if you also had . . .

• Knowledge of JavaScript, CSS, and HTML
• Mobile technology experience
• Additional European language
• Java and web service development experience (covering Axis2/SOAP/REST/JDBC/Spring/Spring MVC/WSDL/XSD) - big advantage.
  
  

What will you be doing in this role?

• Prepare project plans and Statement/s of Work (SOWs) and ensure delivery based on agreed scope.
• Mitigate risks, and dependencies and remove roadblocks to ensure a successful implementation and deployment.
• Perform and document implementation tasks using globally defined procedures and systems.
• Coordinate implementation activities, supporting regional implementation consultants with expert advice.
• Serve as the first point of escalation for customer concerns.
• Execute the post-implementation customer success program.
  
  

About The Team

A global team of technical project managers, part of the global professional services department. The team works directly with customers (mainly universities around the world) and internal stakeholders such as development, product, and support teams. The team consists of 4 people and reports to the Senior Team Lead, Project Manager.

Hours of Work / More important information for you:

• Our base is in the Jerusalem, Israel office, working in a hybrid model.
• Occasional travel may be required.
• This position requires weekday attendance with some scheduling flexibility available around core working hours.
• This is a full-time position.
  
  

Why Ex Libris?

At Ex Libris, we value our employees and are striving to create the perfect balance between work and home life. Join us to be part of a family-like environment; enjoy our unique culture and benefits. Be part of a thriving, productive community helping change the future of higher education with the state-of-the-art technology from Ex Libris.

At Ex Libris, we work hard and have fun doing it!

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training and other terms, conditions and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.