Networking RMA Production Manager

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

What You’ll Be Doing

• Serve as a liaison between Contract Manufacturing/Repair partners, and NVIDIA teams – Engineering, Quality, Procurement, Logistics, and Planning, Finance
• Establish and maintain Service Level Agreements with Service Operations partners, critical metrics to supervise performance, and lead Operations Reviews.
• Proactively resolve roadblocks, implement business processes and systems to improve refurbishment operations, manage capacity, inventory control at repair sites and coordinate with cross-functional support teams to meet delivery commitments and business requirements.
• Collaborate with Planning and Procurement to ensure supply chain readiness for new service offerings and ongoing build plan at CMs.
• Run and own all business aspects of Networking repair at specific site(s) including –
• Order Book Management (Repair Factory Planning): Provide/Create a forward looking Supply Plan (Planned Orders/Production Orders) in response to demand by managing the triple constraint of: i) Test Capacity, ii) Defective Inventory and iii)Repair Component Availability; Monitor Repair Execution (Repair Commit Performance: Planned vs Actual) through metrics such as On-Time Completion (Qty and Date), Avg. Days Late etc. Inventory Management: Monitor worldwide defective inventory pipeline for aging; Request defective inventory movement to CM. Cost Management: Establish and Monitor Repair Price by Part Number; Manage component cost/risk challenges such as Minimum Order Quantity, Lead Times, Last Time Buy, Excess & Obsolete. Invoice Management: Approve repair invoices.
• Handle technical areas of repair process such as – finished goods Quality, yield management, Engineering Change Order management, Approved Vendor List management and capacity utilization management.
• Be a champion of repair efficiency leading to the best quality repair output with continuous improvement.
  
  

What We Need To See

• Bachelor's degree or above.
• 8+ years of hands-on experience in operations and execution of technology-related products, optimizing the triple constraints of cost, quality, and delivery.
• 5+ years of working experience as a project manager in product development, NPI, or related engineering fields.
• 8+ years of proven experience working in reverse logistics, including operations, logistics, and preferably repair involving both in-country and international sites and teams.
• Demonstrated excellence in managing cross-functional relationships, e.g., suppliers, factories, and operations.
• Strong background of factory performance in OEM Servers, PCBA or other related operations including SMT, system integration, and test etc.
  
  

Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.