Front Office Staff – Trading Operations

At ONE ZERO, Israel’s first fully digital bank, we’re building the technology that powers a new era of intuitive, transparent, people-first banking. As our platform grows and our services expand, we’re looking for a Front Office professional to join our trading domain.

The Front Office team serves as the primary touchpoint for clients and plays a central role in managing the full lifecycle of trading-related interactions. This position offers a unique combination of client management, product understanding, operational awareness, and hands-on involvement in building new trading capabilities.

You’ll be part of an innovative, pioneering project shaping the next generation of digital trading experiences within the bank.

Your Day-to-Day
Manage ongoing relationships with trading clients, providing professional, accurate, and timely guidance.
Execute trading instructions and place orders on behalf of clients, handling end?to?end trading actions—not only providing support but performing trades for clients.
Handle operational interfaces with service providers: processing instructions, validations, and checks on behalf of clients.
Provide expert responses to client inquiries and ensure a high-touch, service-driven experience.
Support setup processes for new trading features and services.
Participate in defining requirements, drafting specifications, and performing functional testing for system enhancements.
Contribute to the development of new procedures, workflows, and operational guidelines.
Work closely with trading platforms and customer-facing systems.
דרישות התפקיד
3–5 years of experience in a trading-related or client-facing role in financial services.
Background in financial institutions, fintech environments, or capital markets roles.
Strong familiarity with trading systems, client management tools, or financial platforms.
Solid understanding of financial markets and digital asset environments.
Excellent communication skills, customer orientation, and the ability to operate in a fast-moving, high-precision setting.
A process-driven mindset and the ability to translate business needs into system requirements.