Jira / JSM Admin & Developer

Are you our next Jira & Jira Service Management admin and developer?

We are looking for a motivated and experienced Jira & Jira Service Management admin, experienced with Jira development.

This is a challenging and exciting opportunity for a talented and motivated individual to make a real difference in the way our company operates.

By joining us, you will enjoy a hybrid work model, combining in-office work with remote work (work from home) during the week.

Your Role:

• Administer and manage Jira & JSM, including users, permissions, projects, workflows, custom fields, filters and dashboards, add-ons, plugins, and extensions.
• Collaborate with stakeholders to identify Jira & JSM needs and implement them.
• Gather requirements related to business process workflows or related to process improvement identifying where functionalities could or could not be implemented.
• Troubleshoot issues and provide support to users.
• Discover & exploit all automation possibilities for both enterprise and corporate technology use-cases.
• Stay up-to-date on the latest Jira features and best practices.
• Create and maintain detailed technical and user facing documentation.
• Develop and delivers formal and informal technical training and presentations on Jira & JSM use to employees and new joiners.

Your Skills:

• You have at Least 2-3 year of experience Expert level tool administration knowledge in Atlassian Jira & Jira Service Management.
• You have experience with Atlassian Cloud products including Automation for Jira, Advanced Roadmaps, Scriptrunner, Jira Workflow toolbox and Jira Service Management (JSM).
• You have demonstrable experience in Groovy scripting and have strong will to learn and develop your scripting abilities.
• You have excellent problem solving and process implementation skills.
• You have ability to work independently and as part of a team.
• You have ability to manage multiple responsibilities with tight deadlines in a constantly changing environment.
• You have excellent communication and documentation skills.
• You have openminded to learn and support other and new applications that the team may support.
• You have fluent verbal and written English skills.

You have a major advantage if…

You are experienced with Atlassian DC and with cloud migrations, and have knowledge in using/extending REST services, PowerShell or Python scripting, and in product development lifecycle.

More about 888 Group

As one of the world’s leading betting and gaming companies, the 888 group provides customers a fun, fair, and safe experience worldwide, underpinned by its state-of-the-art technology and content-rich products. In 2022, the Group acquired William Hill, creating a global industry leader by combining two highly complementary businesses and two of the industry's leading brands.

The combined group is operating from 15 offices worldwide and employs over 12,000 people globally. The Group invests in a working environment that enables our people to flourish along with our business. We believe in talent development and investing in our people. Our unique culture and spirit are built on the values of fairness, collaboration, and continuous progress, with the purpose of bringing unrivaled moments of excitement to people's day-to-day lives. The Group’s mission is to remain employee-centric and to attract and retain the best talents by providing a rewarding environment with ample opportunities for personal and professional development.

More about the Department

• Corporate Information Systems (CIS) is responsible for internal applications, such as the Atlassian suite, SharePoint, Azure DevOps, and more. Our around-the-world CIS team members are passionate, professionals and application lovers. We enjoy working with our customers, understanding their processes and supplying the best solutions to make their life easier, and their work more efficient.