IT Business Partner

DescriptionThe key purpose of this role is to be a trusted business partner as part of the Retail Solutions Business Unit teams in Israel by advising and setting the standards/direction as well as overseeing the operation of the IT applications portfolios, ensuring alignment with Global IT strategy and business objectives across the region.The IT Business Partner will operate as part of the Gilbarco Veeder-Root (GVR) IT Team, working closely together with the Retail Solutions business unit teams as well as the various global IT portfolio owners, to align, deliver, consolidate and standardize the applications and infrastructure components and associated management services across the Retail Solutions business unit.

• Understand the global Retail Solutions business strategy to identify the right projects and assist in prioritization, ensuring focus on business value.
• Accountable for overseeing local IT application portfolio incidents are responded and resolved within established SLAs; working with internal and external providers, as applicable. Act as hands-on to support local users, if needed.
• Develop ROI business cases in partnership with the business sponsors and global IT portfolio owners, supporting the global and regional strategic applications portfolio roadmap.
• Plan and deliver roadmap initiatives in accordance with approved business cases; responsible for program management of full life cycle development initiatives.
• Plan, organize and manage the delivery of our strategic roadmap at the business unit level, in line with frameworks agreed with Global IT Project Management Office. This includes maintaining, supporting, and optimizing key functional areas to ensure that the requirements of the business are delivered to agreed standards across the region.

• Bachelor’s degree in computer science, business, or a related discipline, or equivalent skills obtained through work experience.
• Minimum 5 years’ experience in business analysis, project management, enterprise application and infrastructure support.
• String experience with operating systems of Microsoft servers and workstations.
• Experience to manage MS-SQL servers including, basic faults, granting permissions to users, working with contractors in projects and complex faults.
• In-depth understanding and experience in troubleshooting complex multi-interface systems.
• Knowledge of core business processes within the industry; management, budgeting, and business office operations.
• Awareness of applicable laws and regulations as they relate to IT (ex. SOX).
• Excellent interpersonal and communication skills and proven ability to work effectively with all organizational levels.
• A broad technical knowledge of Enterprise applications and experience of delivering fit-for-purpose business solutions including IT services, information risk and security guidelines, and architecture standards.