E-Commerce Administrator

About the Role
As an e-Commerce Administrator, you will play a crucial role in supporting our global subsidiaries (100+ worldwide) with our e-Commerce platform. Your responsibilities will include providing training, offering ongoing support, and collaborating with cross-functional teams to improve and enhance the platform. You will engage in daily communication with subsidiaries, assist in troubleshooting, and ensure the smooth operation of the platform.

Key Responsibilities:
• Daily Communication: Engage with our global subsidiaries to provide support related to the
eCommerce platform, including training, marketing, and platform maintenance.
• Conduct online training sessions (in English) to present new platform features and
encourage the adoption of existing modules.
• Participate in team brainstorming sessions to suggest and implement
continuous platform improvements.
• Maintain daily communication with the IT team to follow up on ongoing tasks, bug fixes, and platform enhancements.
• Analyze platform performance and suggest improvements to optimize user experience and overall functionality.
• Perform QA after quarterly deployments to ensure platform stability and performance.
דרישות התפקיד
Skills & Requirements:
• First Degree in Business, Marketing, or related fields.
• Proficient in English, both written and spoken – must. Additional languages are an advantage.
• At least 3 years of experience in customer service, account management, business
development, or marketing communications (experience in a global company is a plus).
• Experience in managing technological projects and e-Commerce platforms (CRM, etc.) is highly advantageous.
• Familiarity with Google Analytics is a plus.
• Proficiency in Microsoft Office.
• Familiarity with Jira, Teams, and Slack- advantage.
• Strong communication skills, a team player, a positive attitude, and excellent organizational skills.