Customer Service Representative- 9 months contract

Responsibilities may include the following and other duties may be assigned:
•Provide day-to-day support in Medtronic's Order-To-Delivery processes through analytical and operational support.
•Provide a professional level of support to the customers and Field Sales team.
•Contribute to the company goals in the areas of customer satisfaction and KPIs.
•Be responsible for issue resolution and reactive communication towards the customer/patient.
•Contribute to process improvement / standardization (internal/external) and be able to participate or lead projects.

:A Day in the Life
Are you looking for a versatile job in a world-leading healthcare technology company? Do you enjoy providing sales support and working in an international, inspiring, and dynamic environment?

Medtronic employs more than 85,000 people worldwide, serving physicians, hospitals and patients in approx. 160 countries. The company is focused on collaborating with stakeholders around the world to take healthcare Further, Together. At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations. At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.
דרישות התפקיד
Required Knowledge and Experience:

•Bachelor's degree
•Experience in an office environment
•Computer literate
•Good communication skills (telephone and email)
•Ability to cope with stressful situations
•Problem solving skills
•Strong customer relationship buildings skills
•Fluent in Hebrew and English
•SAP experience is strongly preferred
•Experience within a Customer Care team is preferred

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.?