General Manager

Role Overview
The General Manager is a senior leadership role responsible for aligning people, workplace, and operational readiness across multiple geographies. This role ensures a safe, compliant, and engaging work environment while partnering closely with cross-functional teams to support business growth, new team setups, and rapid hiring. The position blends strategic leadership with hands-on execution to build scalable HR and facilities operations that enable global delivery excellence.

Key Responsibilities
Human Resources Leadership
Define and implement HR strategies aligned with business and delivery goals.
Oversee the full employee lifecycle, including workforce planning, hiring support, onboarding, performance management, development, engagement, and retention.
Ensure compliance with labor laws, statutory requirements, and internal governance across countries
Lead employee relations, including grievances, disciplinary processes, and conflict resolution.
Oversee payroll coordination, benefits, HR systems, and data integrity.
Foster a culture of ethics, inclusion, accountability, and high performance.

Facilities & Administration
Manage facilities and administrative vendors, contracts, SLAs, and costs.
Oversee asset management, workplace design, space planning, expansions, and relocations.
Implement workplace safety, emergency preparedness, and business continuity programs.
Balance cost efficiency with a high-quality employee experience.

Global Delivery & Collaboration
Partner with cross-functional delivery teams across multiple countries.
Enable delivery leaders by ensuring people, facilities, and compliance readiness.
Support the setup and scaling of teams in new and existing geographies.
Maintain consistent HR and workplace standards while respecting local regulations and cultures.
Identify and mitigate workforce, infrastructure, and compliance risks.

Leadership, Governance & Reporting
Lead and develop HR and Facilities teams with clear goals and KPIs.
Prepare dashboards, MIS, and strategic updates for senior leadership.
Own departmental budgets, forecasting, and cost optimization.
Collaborate closely with Finance, IT, Legal, and business leaders.
Drive process standardization, automation, and continuous improvement.
דרישות התפקיד
Key Skills & Competencies
Strong expertise in HR operations, labor laws, and people management
Proven experience in facilities and administration leadership
Ability to operate effectively in multi-country, cross-functional environments
Strategic thinker with strong execution and problem-solving skills
Excellent communication, stakeholder management, and negotiation abilities
High standards of integrity, confidentiality, and professionalism
Strong vendor and cost management skills