Your Professional Background Includes

•Experience as a Technical Writer in the software/technology industry

•Writing user manuals, SOPs, API documentation, installation guides, training content, and release notes

•Roles such as editor, UX/microcopy writer, e-learning content creator, or online help author

In This Role, You Will

•Develop and maintain a wide range of content: user guides, in-app help, standard operating procedures (SOPs), onboarding materials, and developer/API documentation

•Write new content and update legacy materials in accordance with our Style Guide and tone of voice

•Collaborate cross-functionally with Product Managers, R&D, QA, and Marketing to ensure documentation aligns with feature delivery and go-to-market messaging

•Learn new business processes daily and explain them in clear, simple language

•Translate and edit content in both Hebrew and English – fluency in both languages is required

•Contribute to in-product help and knowledge base content for multiple user types

•Upload and manage content in our internal knowledge platforms

•Act as a focal point for documentation standards and knowledge sharing across the company
דרישות התפקיד
What You Bring

•Fluent in both Hebrew and English (spoken and written) – mandatory

•Proven experience writing clear, well-structured content for software products

•Proficient with technical writing tools and quick to adopt new technologies

•Ability to explain complex product features and business processes to both technical and non-technical audiences

•Familiarity with ERP, financials, logistics, or retail systems – a strong advantage

•Experience in UX writing, microcopy, or e-learning – a plus

•Detail-oriented, fast learner, and self-starter with strong time management skills

•Excellent interpersonal and collaboration skills; comfortable working with multiple stakeholders