Service operations coordinator

We’re looking for a highly organized and service-oriented Operations Coordinator to
join our dynamic operations team at Spider Solutions.
In this role, you will be the key point of contact for our business clients, coordinating technical support sessions—either remotely or on-site—with our expert Cybersecurity Professional Services teams.
You’ll manage team schedules, prioritize urgent requests, and ensure efficient distribution of service tasks to the appropriate teams and engineers.
Full-time position from our offices, Sunday–Thursday, 09:00–18:00
דרישות התפקיד
1–3 years of experience in managing multiple calendars and coordinating complex schedules.
Customer service background with a strong focus on client satisfaction.
Proficiency in CRM/ERP systems is an advantage.
Experience in Priority is considered a significant advantage.
Demonstrated ability to multitask, manage time effectively, and stay organized under pressure.
Quick to learn and adaptable, thriving in dynamic, fast-paced environments.
Fluency in Hebrew and English, with excellent written and verbal communication skills.
Skilled in Microsoft Office applications.
Available for a full-time position, non-hybrid (first year only), Sunday–Thursday, 09:00–18:00