Program Manager Lead

Description:

Program Manager Lead — AT&T

AT&T is seeking a Program Manager Lead to lead a team of project and program managers and act as the right hand to the AVP of Engineering.

This role will drive cross-organization execution in a global environment, working closely with senior leaders and teams across global sites. The focus is on end-to-end software and product execution, internal customer rollout, operational excellence, and adoption of new technologies, tools, and ways of working -with a strong focus on AI transformation.

Responsibilities

• Lead and grow a global team of project/program managers across sites.
• Act as the main connection point across Engineering, Product, Finance, Ops, IT, and other stakeholders.
• Lead end-to-end software and product programs, from kickoff through delivery, rollout, and customer implementation.
• Build and manage cross-organization plans, including risks, dependencies, timelines, and key decisions.
• Partner with senior leadership to drive alignment, decision-making, and execution through key forums.
• Drive process improvements and adopt new tools, including AI, to improve program management and operations.

What We’re Looking For

• 8+ years of program/project management experience, including 2–3 years managing project managers.
• Experience in a global corporate environment, including inter-site collaboration; U.S. team experience — advantage.
• Technical/engineering background and strong understanding of software development processes.
• Proven experience leading end-to-end software/product initiatives, including rollout and customer implementation.
• Track record leading large cross-team and cross-organization programs.
• Strong stakeholder management skills and experience working with senior leaders.
• Comfortable presenting to executives with clear data, insights, and recommendations.
• Practical experience using AI tools to improve program management or operational workflows.
• Experience defining processes, leading change, and driving adoption — advantage.
• Organized, proactive, and able to create structure without an existing playbook.
• High-level English, spoken and written.

We are hiring for various positions within the company, with some roles offered through outsourcing.

Join us and enjoy a dynamic and flexible work environment.