Sales Operation & Customer Service

Nanomotion, located in Yokneam, is looking for Sales Operations and Customer Service Specialist.
- Process all customers’ orders, forms, applications and requests
- Manage sales administration
- Shipment administration
- Respond promptly to customer inquiries
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines and policies
- Contributes to team effort by accomplishing related results as needed.
- Provide pricing and delivery information
- Direct requests and unresolved issues to the appropriate customer POC
דרישות התפקיד
- Working knowledge in shipping and customs procedures
- Exceptional communication skills
- Very good English - Spoken and Written
- People person - this role requires interactions with internal and external customers
- Knowledge of customer service principles and practices
- Knowledge of relevant computer applications - Excel, ERP (Priority).
- Knowledge of administrative procedures
- Willingness to interact daily with customers from a wide range of cultures and backgrounds
- Full time job and flexibility to support working hours on different global time zones
- Take the extra mile to engage customers