Director of product

Our platform is a comprehensive communication hub that also offers various business and financial services, with a very high scale global users.

We are seeking a talented Product Director to lead the development of one of our key business products. This highly influential role will significantly impact the success and roadmap of the product.

Primary Mission: Lead the strategic vision and execution of our product portfolio, specifically focused on developing tools tailored for business solutions within our app. This leadership position requires a seasoned professional with a strong background in product management, a deep understanding of business solutions, and the ability to lead and inspire a cross-functional team to empower businesses through innovative digital tools.

Responsibilities:

Strategic Leadership for Business Solutions:

- Define the product direction and strategy for business-focused product areas.

- Collaborate with senior leadership to create and execute a product roadmap that aligns with business goals and the unique needs of businesses.

Team Management:

- Lead and mentor a team of product managers dedicated to creating solutions that enhance the business experience.

Customer Facing / Sales Interface Responsibility:

- Engage with customers, partners, and the sales team to understand business needs, pain points, and priorities.

- Inform product strategy and provide transparency into roadmaps and managing expectations.

Product Lifecycle Management:

- Oversee the entire lifecycle of business tools, from ideation and concept development to launch and ongoing optimization.

Market Analysis and Customer Insights:

- Conduct market research to identify trends and opportunities specific to small businesses.

- Utilize data analysis techniques to gather and analyze customer feedback, incorporating insights into product planning and development processes.

Financial Accountability:

- Monitor key performance indicators (KPIs) related to small business solutions to assess product performance and take corrective actions as necessary.

Requirements:

- 4+ years of experience in people management and a total of 8+ years in product management, consulting, co-founder, or technical experience.

- Proven experience in a leadership role within product management, preferably with a focus on developing tools for small businesses.

- Strong understanding of market trends, competition, and the unique challenges and opportunities for small businesses.

- Excellent communication, interpersonal, and organizational skills with the ability to influence and collaborate effectively across different teams.

- Demonstrated success in developing and executing product strategies that drive business growth.

- Experience in data analysis and utilizing key performance indicators (KPIs) for monitoring product performance and user engagement.

- Ability to collaborate, solve ambiguous problems, and think innovatively.

- Bachelor’s degree in business, marketing, engineering, or a related field. A master’s degree or Ph.D. in a technology or business-related field is a plus.

- Experience in SMB, B2B, and API messaging solutions domains is a plus.