People Operations Manager

Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor.

Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA firms, independent broker-dealers, plan custodians, and plan advisors.

Backed by leading venture capital firms including ICONIQ Growth and Lightspeed Venture Partners, Pontera is built by talented individuals who share a dedication to helping people retire with greater security.

Our team is fast-growing and driven to become one of the largest fintech companies in the world. Our culture is built on a people-first principle: in a complex and numbers-driven industry, we never lose sight of the people we serve and work alongside. That's where you come in.

The People Operations Manager plays a vital role in driving operational excellence and process optimization within the HR function for the Israel site, while collaborating with the global HR Operations team. This position requires a strategic mindset, strong analytical skills, and the ability to ensure compliance with Israeli employment laws and regulations. The successful candidate will have a proven track record in implementing and overseeing HR operations while aligning with organizational goals.

RESPONSIBILITIES

People Analytics Management:

Ensure the accuracy and integrity of employee data in the HRIS database for the Israel site.
Implement data auditing processes and quality control measures to maintain up-to-date and reliable employee records.
Oversee the processing of employee changes, such as new hires, terminations, transfers, and promotions, ensuring timely and accurate record updates.

Managing HR Operations:

Oversee and manage employee data, benefits administration, supporting payroll processes for the Israel site, ensuring accurate and timely processing of payroll changes and deductions, and compliance reporting.
Analyze and optimize HR processes, identifying areas for improvement and implementing solutions to enhance efficiency and accuracy.
Develop and implement standard operating procedures for HR operations in Israel, ensuring consistent application and alignment with global processes.
Collaborate with the global HR Operations team to share best practices and align with organizational strategies.

Compliance and Reporting:

Ensure strict compliance with Israeli employment laws and regulations, implementing processes and controls to mitigate risks.
Develop and maintain comprehensive documentation and record-keeping systems for compliance audits and reporting purposes.
Generate and analyze HR metrics and reports for the Israel site, providing insights and recommendations to the VP People Israel.

HR Policy and Procedure Development:

Contribute to the development, implementation, and continuous improvement of HR policies and procedures for the Israel site, in alignment with global policies.
Ensure consistent application and communication of policies and procedures across the Israel site.
Provide guidance and support to managers and employees on HR policies and procedures.

QUALIFICATIONS

Bachelor's degree in Human Resources, Business Administration, or a related field required.
Minimum of 5 years of experience in HR Operations or a related field.
Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
Comprehensive knowledge of HR practices and operational processes.
Proven track record in process improvement and operational excellence initiatives.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Proficiency in Microsoft Office suite, HRIS, and data analysis tools.
Attention to detail and accuracy in data management and reporting.
English native level- a must.

WHAT WE OFFER

Opportunity: Have a major impact at a fast-growing startup that is revolutionizing the FinTech industry
Team Culture: A collegial, collaborative, fun work environment with frequent team events
Equity: All new hires are eligible for equity grant participation
Professional Development: Sponsored learning & development programs
Work Flexibility: A hybrid office work model (In-Office Mon/Tues/Weds and WFH Sun//Thurs)