Salesforce Implementer

Key Responsibilities (Implementation & Administration): · System Configuration: Configure and maintain core Salesforce system settings, user profiles, security permissions, and manage custom objects, fields, validation rules, and page layouts. · Automation Expertise : Design, implement, and maintain complex automation using declarative tools, including Salesforce Flows (Expertise is essential). · Implementation Focus : Lead the technical configuration and implementation of solutions within Sales Cloud and/or Service Cloud, ensuring compliance with platform limitations and best practices. · Data Management : Perform data quality management, including data imports, cleanups, deduplication, and managing data structures and security effectively. · Reporting & Analytics : Develop and maintain comprehensive reports and dashboards to provide insights to business users. · User Support & Collaboration : Provide user support and training, troubleshoot system issues, and coordinate closely with internal teams to understand and implement business requirements. · Documentation : Maintain system documentation and best practices. Required Qualifications & Experience: · Experience : Minimum 3 years of hands-on experience as a Salesforce Implementer or Administrator. · Certification : Salesforce Administrator Certification (ADM 201) is an advantage . · Platform Mastery : In-depth understanding of Salesforce configuration and customization, including strong knowledge of standard and custom objects. · Declarative Expertise : Expertise in FLOWS, Validation Rules, Security Salesforce functionalities. · Core Cloud Knowledge : Deep knowledge of Sales Cloud and/or Service Cloud functionalities. · Technical Understanding : Strong understanding of data models, security, and platform limitations. · Communication : Excellent communication skills in English (written and verbal), and strong collaboration skills. Preferred Qualifications & Skills: Sales Cloud Consultant, or Service Cloud Consultant certifications. Experience with Agile/Scrum project management methodologies. Experience working in large-scale, multi-project enterprise environments, or in project-based/consulting environments. Familiarity with CRM best practices and understanding of business process optimization.