Director of Operations (f/m/d)

Director of Operations (m/f/d)

MEININGER Hotels Israel Limited

Full-Time

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.

We run more than 35 hotels in Europe's best cities - and counting!

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, Housekeeping and Facility management. The position ensures Hotel Operations meet the standards, targets customer needs, ensures employee satisfaction.

Your key responsibilities will include:

Leadership & Team Development

Lead, motivate, and develop a diverse team by fostering a fun, inclusive, and performance-driven culture.

Ensure compliance with labor regulations, company policies, and procedures.

Recruit, train, and support career development, implementing recognition and engagement initiatives.

Plan schedules, monitor attendance, and oversee performance management.

Guest Experience & Brand Standards

Monitor guest satisfaction (e.g., TrustYou scores), identify improvement areas, and act on feedback.

Ensure MEININGER brand standards are implemented consistently.

Promote a culture of hospitality and hands-on guest support.

Financial & Operational Performance

Monitor KPIs, analyze financial results, and identify opportunities to optimize cost and improve hotel profitability.

Collaborate with revenue management to understand market dynamics, competition, and forecasts.

Ensure compliance with reporting, invoicing, and audit requirements.

Manage supplier relationships and operational resources efficiently.

Pre-Opening Activities

Oversee all aspects of pre-opening, including recruitment, training, procurement, and licensing.

Establish SOPs, coordinate inspections, and ensure readiness for launch.

Drive local market entry strategies and support sales & marketing initiatives.

Compliance & Safety

Ensure compliance with local laws, safety regulations, and internal auditing processes.

Proactively identify risks and implement preventive measures.

Profile Requirements

Minimum 2 years of senior hotel leadership experience in rooms division.

Strong leadership skills with proven ability to inspire and motivate teams.

Results-driven, with solid financial and operational acumen.

Excellent problem-solving and conflict-resolution abilities.

Collaborative team player, able to work effectively with colleagues and stakeholders.

Strong time management, organizational skills and excellent communication skills, both written and oral.

Hands-on, flexible, and willing to support the team during shifts and weekends.

Comfortable working in a fast-paced, dynamic environment.

Fluent in Hebrew (native level) and English (B2 – good in writing and speaking); additional languages a plus.

Good computing skills demonstrating proficiency with property management systems, point of sale systems, and Microsoft Office software.

Ability and willingness to work flexible hours

Highly organized with the ability to manage multiple projects in parallel

WHAT MEININGER OFFERS

Competitive salary & standard local social benefits package

Extra vacation day for each year you stay with us (up to 5 days max)

2 days off for volunteering at your favorite NGOs

Staff nights and "friends & family" discounts in all MEININGER hotels

Employee events and team activities: M-Days, Winter party, team-building events

Growth and development opportunities as part of an internationally expanding organization

Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees

YOUR APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE MEININGER here: MEININGER Hotels

Contact person: Timur Ragimov (General Manager)

Remote Type:

On Site