Quality Infrastructure Engineer

Atera is leading the future of IT with the world’s first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician’s companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, Atera helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth.

About The Role:

Atera is looking for a sharp, motivated Quality Infrastructure Engineer to join our team! You’ll be joining a squad focused on building features for our large-scale multi-tenant system, enabling our customers to better manage their business, infrastructure, and security.

Responsibilities:

As a Quality infrastructure Engineer you will be empowered to drive innovation by coming up with new and exciting ideas to creatively solve issues and proactively look for opportunities to ensure the quality by:

Develop and maintain automated test suites to ensure product reliability and performance.
Set up monitoring systems and alert mechanisms to track product stability and detect anomalies.
Configure and manage complex testing environments, including domain controllers and various operating systems, to reproduce and analyze customer issues accurately.
Plan and execute stress and scalability testing to evaluate system performance under heavy load.
Perform manual reviews and validations of AI interactions to ensure quality and expected behavior.
Participate in DevOps-related activities, such as managing log transitions and supporting continuous integration processes.

Requirements:

Requirements:

2+ years of experience in Engineering, QA, Automation testing, or DevOps working in an Agile environment OR a Degree in Computer Science / Software Engineering.
Strong analytical and troubleshooting skills.
Ability to multitask and manage multiple projects in parallel, all while paying attention to details.
Quick learner, self-starter, not afraid to ask questions or take ownership.
Clear communicator and a team player.

Advantage:

Familiarity with C#, .NET Core, and modern frontend frameworks (React, Angular, Vue).
Experience with SaaS applications (deployed on Azure/AWS).
Experience in handling IT issues.
Advanced familiarity with operating systems.
Familiarity with software testing workflows and lifecycles.

About Atera:

More about Atera

Atera is transforming IT management with Action AI™—an Agentic AI technology that proactively and autonomously manages and optimizes IT environments. Atera’s all-in-one platform consolidates RMM, helpdesk, ticketing, and automation, empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Trusted by over 12K customers in 120+ countries, Atera offers a scalable solution with per-tech pricing and unlimited devices, enabling organizations to drive growth and maximize organizational efficiency.