Senior Software Tier 4 Developer

We are seeking a skilled and experienced Senior Software Engineer to join our dynamic team, contribute to the development and enhancement of our software products. The ideal candidate will have a strong background in C#, React, and .NET, with additional expertise in Python being a plus. This role demands not only technical proficiency but also strong communication and interpersonal skills to interact with customers and support them in resolving software-related customer-facing software issues.

Key Responsibilities:

Design, develop, and maintain software applications using C#, React, .NET, and other relevant technologies.
Collaborate with cross-functional teams to understand software requirements and deliver high-quality solutions.
Troubleshoot, debug, and resolve customer-facing software issues and performance bottlenecks.
Work closely with product managers, QA teams, and other stakeholders to ensure high-quality software delivery.
Lead technical discussions, fostering an environment of continuous improvement and learning.
Write clear, efficient, and maintainable code while adhering to coding standards and best practices.
Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives.
Review and refactor code to improve system performance and maintainability.
Stay up-to-date with the latest trends in software development and emerging technologies.

Key Requirements:

Education : Bachelor’s degree in computer science, Software Engineering, or a related field.
Experience :
Minimum 5 years of professional experience in software development.
Strong expertise in C#, React, and .NET development.
Experience with Linux and Python are a plus.
Proven experience in troubleshooting and resolving complex customer-facing software issues.
Technical Skills :
Proficiency in object-oriented programming (OOP) and software design principles.
Familiarity with relational databases (e.g., SQL Server, PostgreSQL) and ORM frameworks (e.g., Entity Framework).
Experience with web development frameworks and libraries such as React.js, JavaScript, and RESTful APIs.
Familiarity with version control tools (e.g., Git).
Knowledge of cloud services and deployment pipelines (Azure, AWS, etc.) is a plus.
Communication Skills :
Excellent written and verbal communication skills in English.
Ability to explain technical concepts to non-technical stakeholders and customers.
Demonstrated ability to maintain positive relationships with customers and collaborate effectively with cross-functional teams.
Problem-Solving :
Strong analytical skills and the ability to troubleshoot complex software issues
Ability to handle customer inquiries, incidents, and escalations with professionalism and a focus on resolution.
Soft Skills :
Self-motivated, detail-oriented, and capable of working independently as well as in a team environment.
Ability to mentor developers and other technical partners.
A customer-oriented mindset, with a passion for delivering excellent user experiences.

Nice-to-Have:

Familiarity with DevOps practices and CI/CD pipelines.
Experience with microservices architecture.
Exposure to front-end frameworks like Angular.
Knowledge of security best practices in software development.