Cloud - Customer Success Engineer

Required Cloud - Customer Success Engineer
As a Cloud Customer Success Engineer, you will be regarded as a technical expert specialized in deploying, supporting, and optimizing our enterprise platform within cloud environments. You will be a vital part of the "Flight Crew" for our customers, working closely with a dedicated team of Support Engineers and Success Managers to manage all post-sales activity and ensure maximum adoption.
Your focus will extend beyond traditional support into active customer success-helping clients design, automate, and navigate hybrid and multi-cloud architectures. You will use your deep cloud-native expertise, hands-on troubleshooting skills, and client-facing mastery to help customers successfully run the AI OS across the world's leading public and private cloud platforms.
Key Responsibilities:
Deploy & Maintain: Deploy, configure, and maintain cloud services and infrastructure components in customer public and private cloud environments.
Build Trusted Re

דרישות:

Experience: 5+ years of experience in technical customer-facing roles (Customer Success, Technical Support, Cloud Engineering, or Post-Sales) working with complex cloud infrastructure, networking, or storage solutions.
Multi-Cloud Expertise: Extensive expertise with Cloud Service Providers (CSPs) like AWS, Azure, and GCP, covering instance management, operations, and the ability to quickly ramp up on any missing provider.
Cloud Networking & Security: Advanced understanding of cloud networking and security-specifically designing, deploying, and integrating cloud architectures with On-Premises systems (Hybrid Cloud).
Diagnostics Skills: Practical and demonstrable cloud networking diagnostic skills (VPC/VNet, subnets, route tables, security groups) and utilization of Linux OS utilities for client-to-cluster troubleshooting.
Scripting & Cloud CLIs: Highly skilled at creating and debugging Python scripts using cloud APIs/SDKs. Proficiency with cloud CLIs (AWS CLI/aws, Google Cloud CLI/gcloud, Azure CLI/az) and scripting (Python, Shell/Bash) for diagnostics and automation.
Linux Systems Administration: Advanced Linux systems administrati