Help Desk Specialist

PwC Israel, a leading global professional services firm, is looking for a Help Desk Specialist to join our IT team.In this role, you will be the first point of contact for our employees, providing day-to-day IT support and helping ensure a smooth and efficient working environment.What you’ll do:Provide help desk support to employees both remotely and in personTroubleshoot and resolve technical issues related to end-user devices and applicationsHandle user account management and access-related requestsWork closely with the IT team to ensure timely and high-quality supportדרישות:At least 1 year of experience in a Help Desk roleKnowledge of Active Directory, TCP/IP, and GPOHands-on experience supporting end users and handling issues with end-user devices and applicationsStrong English skills (spoken and written)High service orientation, proactive approach, and ability to work well in a teamניסיון: 1-2 שנים