Technical Support Engineer - Entry Level REF15U

At our company, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation.
Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.
This is where innovation meets real-world impact. Youll help customers across industries operate with confidence in a rapidly changing digital world, working alongside smart, curious people who take ownership, challenge assumptions, and solve complex problems.
Were proud to be recognized by TIME, Newsweek, and Forbes for excellence and workplace culture.
What really sets our company apart is the opportunity to grow, contribute, and help companies navigate their AI transformation securely.
If youre excited to work at the forefront of AI-driven security on a global scale, this is the place to do it.
Key Responsibilities
We are looking for a Technical

דרישות:

Availability to work Monday-Friday. Work schedule includes at least 4 days from the office
Commitment to remain within the Technical Support (TAC) organization for a significant period, during which career development opportunities may be available within TAC
Graduate of an IT or networking course from a recognized college, or holder of a valid industry-recognized IT or networking certification (e.g., CCNA, Network+, Azure Fundamentals)
Strong technical orientation and curiosity for technology
Basic understanding of networking concepts
Excellent written, reading comprehension, and spoken English skills
Service-oriented mindset with a genuine interest in supporting customers
Strong problem-solving skills and ability to work effectively in a team environment
Strong autonomous learning capability with the ability to rapidly adapt to new technologies and evolving environments.
Customer service experience - an advantage. המשרה מיועדת לנשים ולגברים כאחד.