IT SUPPORT / Help desk

Bagira is a leader in the field of training and simulation systems with a track record of delivering high-end, customized, cost-effective solutions for mission readiness.

Bagira is looking for a Help desk /IT Support to join our IT team at Bagira.

You will be responsible for providing IT support to users, managing end-user devices, diagnosing and resolving technical issues, and supporting the company's Microsoft 365 and Active Directory environments, networking, and remote connectivity across multiple company sites.

On-site position based in Modi'in.

Manage employee onboarding and offboarding, including user accounts, devices, MFA, and access management.
Support Microsoft 365 and hybrid (cloud & on-premises) environments.
Maintain IT infrastructure, including.

דרישות:

Strong experience with Microsoft 365, Windows, and Active Directory administration.

Solid knowledge of networking, including TCP/IP, VLANs, VPNs, DNS, DHCP, switching, and firewalls.

Experience supporting IT infrastructure, remote connectivity, and endpoint management.

Ability to lead infrastructure projects, troubleshoot complex technical issues, and work independently.

Experience working with secure or isolated (air-gapped) environments - an advantage. המשרה מיועדת לנשים ולגברים כאחד.