Help Desk Administrator 25850

We are looking for a Help Desk Administrator to join our dynamic Help Desk team.
The ideal candidate will possess strong expertise in troubleshooting Microsoft Windows-based environments, Microsoft 365 services, endpoint management tools, and end-user support, as well as excellent communication skills to effectively assist and train end users.
Key Responsibilities
Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops, and servers.
Install, configure, and troubleshoot Microsoft Windows operating systems, Microsoft 365 apps, software applications, and hardware devices.
Troubleshoot Active Directory, Entra ID, Azure, Exchange Server, and Microsoft 365 environments.
Manage and support Windows devices using Microsoft Intune MDM.
Provide basic Mac OS support for end users, including troubleshooting common macOS issues.
Support Mac device management using Kandji MDM.
Support printer issues, including cases where users are unable t

דרישות:

2-4 years of experience in Microsoft Windows system administration or Help Desk support.
Experience with Active Directory, Entra ID, Azure, Exchange Server, Microsoft 365 apps, and other Microsoft products and services.
Good knowledge of Microsoft Intune MDM management for Windows device administration.
Basic knowledge of Mac OS support and Kandji MDM for Mac device management.
Strong troubleshooting skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to learn new technologies quickly.
Familiarity with cloud computing technologies is a plus.
Linux knowledge - Advantage. המשרה מיועדת לנשים ולגברים כאחד.