Sr. Technical Account Manager

As a Technical Account Manager (TAM) in our Enterprise Support, you will serve as the primary technical advisor and voice of the customer for a portfolio of fast-growing Israeli startups. You will play a crucial role in fostering their innovative and transformative work across AI/ML, compute (including accelerated and GPU workloads), containers, networking, storage, databases, serverless, security, and more. It's an opportunity to work closely with technical founders and engineering leaders, helping them make the right architectural decisions at each stage of their growth journey.

Key job responsibilities
- Act as the primary technical advisor for your startup customers, building trusted-advisor relationships with CTOs, VP Engineering, and founding teams.
- Engage across the full customer organization, from individual engineers through to C-suite, adapting your communication to each audience.
- Help accelerate customer growth by crafting strategies that balance startup velocity with

דרישות:

Basic Qualifications
- 10+ years of experience in technical roles involving distributed systems, cloud architecture, software development, infrastructure/platform engineering, Data & Analytics, or AI / ML.
- Experience in a customer-facing technical role such as technical account manager, solutions architect, consultant, or support engineer.
- Experience with operational parameters and troubleshooting for a combination of the following: compute, storage, networking, databases, AI/ML, containers, DevOps, big data and analytics, security.
- Demonstrated ability to drive technical discussions and communicate effectively with both engineering teams and executive stakeholders.
- Experience working in fast-paced environments where priorities shift and ambiguity is the norm.
- Fluent in English and Hebrew.

Preferred Qualifications
- Knowledge of distributed systems design and implementation or equivalent.
- Knowledge of large scale automation and workflow management or equivalent.
- Profess