Security Engineer - Focused Services (Cortex)

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. Youre a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. Youll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.
You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure - which means youll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).
Your Impact
Provide customers on

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Your Experience
4+ years of deep technical knowledge and technical support with a strong customer focus or related experience
Experience with automation and orchestration concepts, including scripting, API usage, and workflow design; experience with SOAR platforms such as Cortex XSOAR - advantage
Proficiency with SIEM and analytics platforms such as IBM QRadar, Splunk, ArcSight, FortiSIEM, Trellix, and Cortex XSIAM, including parsing, correlation, data modeling, and dashboard development.
Hands-on experience deploying and supporting Endpoint security technologies and solutions, including EDR/XDR, SOAR, and SIEM platforms. (our company XDR, McAfee Endpoint Security, Data Loss Prevention (DLP), CrowdStrike, and Symantec products)
Strong scripting and automation skills using Python, Bash, and Powershell.
Experience building queries, correlations, detections, and dashboards in SIEM or analytics platforms.
Understanding of security detections, alerting, incident response workflows, and thr