IT Support Intern

Fullpath is a growing tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we bring AI-powered, data-driven solutions to a rapidly evolving industry.

Our team at Fullpath is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal-driven, and at our core, we believe every voice has value and can impact our bottom line.

If you are the person your friends call when their computer breaks, a creative problem solver, and a solutions-oriented individual who is a whiz at Mac OS and SaaS apps, Fullpath is the place for you! This is a part-time, temporary position based out of our Jerusalem (Talpiyot) office, reporting to the IT Manager.

Requirements:

Current student or recent graduate interested in IT support and systems administration.
Basic knowledge or a keen interest in Google Workspace, Mac OS, Jamf, Okta and many more SaaS applications.
Strong problem-solving ability and a proactive mindset.
Comfortable or eager to work in a Mac-only environment.
Fluent communication skills in English and Hebrew.
Ability to work on-site in Jerusalem with flexible availability to work 4 ~ 8 hours daily.

What you will be responsible for:

We are a 100% Mac shop. Familiarity with macOS is required.
Assist with the management and support of the company users and their Macs using Jamf for device management and Okta for identity management.
Maintain and troubleshoot Google Workspace accounts and services.
Help administer and manage SaaS applications.
Provide daily on-site user support and troubleshooting for hardware and software issues.
Onboarding: Help set up laptops for new hires and ensure they have access to the right tools (Slack, Mail, Salesforce, AWS, Jira, etc.).
Maintain accurate IT asset documentation and inventory.
Collaborate with the IT Manager on improving IT workflows and processes.
Respond promptly to user requests and escalate issues when necessary.

Why you should join us:

An awesome global team of forward-thinking, innovative go-getters.
Integrate with tech titans: Work directly with APIs from Google, Facebook, Microsoft, and more.
Be part of a rapidly scaling company poised for the future.
Learning and growth opportunities within a fast-paced tech startup environment.
Clear career advancement path for strong performers.
As a part of our team, your success in this role is crucial to our company's growth. We are committed to supporting you in achieving your KPIs and goals and providing regular feedback to help you reach your full potential. Together, we can make a real impact and achieve great things!
Cibus and lots of yummy treats :-)

Are you the one? Send us your CV: [email protected]