Technical & UX Writer

We are looking for a talented and experienced writer with a solid technical background and native-level English. We need you to write documentation, in-app guides, UX text, error messages and tooltips, plus help to continuously improve our knowledge base. As a Technical Writer, you'll have direct impact on how users experience our products, both in the documentation and the UI.

Responsibilities:
Document the features for your product areas.
Collaborate with lots of different teams, including product managers, developers, support, customer success, marketing...pretty much everyone.
Help manage the process in a task management tool with full visibility. Everyone has a stake in the docs, so you'll get lots of feedback. You'll need to balance requests with time-sensitive work.
Write in-app guidance and walkthroughs.
Advocate for the user with good UI text and UX suggestions.

דרישות:

Requirements:
3-5 years of technical and UX writing experience, preferably for a SaaS-based software company.
You are not afraid of AI and are comfortable using it to draft documentation and improve text.
Writing is your passion and your craft. You have native-level English and are an excellent editor.
You understand UX and can advocate for the user by writing great guidance and UI text.
You can prioritize projects, meet your deadlines, but also be flexible to align with company priorities.
You love learning and set aside time for improving your knowledge of new tools, technologies, processes, etc

Nice to have:
You're familiar with B2B monitoring systems.
You can work in the command line, understand scripting language, and can find your way among Windows registry keys.
You're willing to dive into JavaScript, HTML, and CSS. המשרה מיועדת לנשים ולגברים כאחד.